Privacy Policy

Welcome to our website! The protection of your data and your personal rights in the collection, processing and use of your data is our highest priority. Therefore, the confidentiality of your data is in accordance with the General Data Protection Regulation (GDPR) and the NYC Privacy Act.

Responsible for data processing

Responsible for the processing of personal data within the scope of this website in accordance with the provisions of the GDPR is:

GreaTechUSA

4118 14th AVE Suite 217

Brooklyn, NY 11219, USA

Web: www.greatechusa.com

E-mail: Support@greatechusa.com

This privacy policy informs you about the scope of the processing of your personal data (hereinafter referred to as “data”).

Data processing

We process data in the course of operating our web site. The processing of data also includes disclosure by transmission.

Log files

We log your visit to our web sites. The following data is processed: Name of the web site accessed, date and time of access, the amount of data transferred, the browser type and version, the operating system you are using, the referrer URL (the web site previously visited), your IP address and the requesting provider. This is necessary to ensure the security of the web site. We process the data accordingly on the basis of our legitimate interests pursuant to our legitimate interest. The log file is deleted after seven days, unless it is needed to clarify or prove specific legal violations that have become known within the retention period.

Hosting

Within the scope of hosting, all data to be processed in connection with the operation of this website is stored. This is necessary to enable the operation of the web site. We process the data accordingly on the basis of our legitimate interests pursuant to our legitimate interest. To provide our online presence, we use services of web hosting providers to whom we transmit the above-mentioned data.

Contacting us

If you contact us, your data (name, contact details, if provided by you) and your message will be processed exclusively for the purpose of handling and processing your inquiry. We process this data on the basis of the provision of a contractual and/or pre-contractual measure or our legitimate interest in order to process your inquiry.

Our VIP program

If you Join our exclusive VIP program, your data (name, email address) will be processed exclusively for the purpose of handling and processing of our VIP program. We process this data on the basis of the provision of a contractual and/or pre-contractual measure.

Newsletter

In order to provide you with regular information about our company and our offers, we offer to send you a newsletter. When you register for the newsletter, we process the data you have entered (e-mail address and other voluntary information).

The sending of the newsletter by means of registration is based on your consent in accordance with your consent.

The registration for the newsletter takes place in the so-called double opt-in procedure. To prevent misuse, we will send you an e-mail after your registration asking you to confirm your registration. In order to be able to prove the registration process in accordance with the legal requirements, your registration is logged. This concerns the storage of the registration and confirmation time as well as your IP address. To send the newsletter, we use service providers to whom we transmit the above-mentioned data.

Guest order

You have the option to place your orders as a guest. If you choose this order type, you do not have to register before placing an order. Please note that you will have to enter your data again for each subsequent order. We collect, process and use the information you provide in the context of a guest order for the purpose of executing the contract. We store the information you provide for the period of processing and handling your order. Afterwards, your data will be deleted unless you decide to activate your customer account within 14 days after placing your order. Data that we are required to store due to legal, statutory or contractual retention obligations will be blocked instead of being deleted to prevent it being used for other purposes.

Customer account

When you open a customer account, you consent to the storage of your inventory data (name, address, e-mail address, bank details) and your usage data (user name, password). This enables us to identify you as a customer and gives you the opportunity to manage your orders. Your data is processed on the basis of your consent in accordance with your consent.

Purchase processing

We process your order data for the processing of the purchase contract. The data is processed accordingly on the basis of a contractual and/or pre-contractual measure.

We transmit your address data to the company commissioned with the delivery. If it is necessary for the processing of the contract, we also transmit your e-mail address or your telephone number to the company commissioned with the delivery in order to coordinate a delivery date (notification).

In the case of payment by credit card, we also transmit your transaction data (name, date of order, method of payment, date of dispatch and/or receipt, amount and payee, bank details or credit card data, if applicable) to the payment service provider commissioned to process the payment.

Order confirmation/dispatch confirmation

In order to process the contract and provide you with our services, for example the web shop or to send you a package for which a fee is charged, we use your contact details to send you registration confirmations, customer service information, order confirmations, contract documents or payment processing information. We are obliged to send you these documents in order to comply with our legal information obligations for an effective conclusion of a contract with you. The processing of your data is therefore necessary for the conclusion of the contract with you.

Marketing due to the sale of goods

If you purchase goods or services on our website, we may send you information on our own similar goods to your specified e-mail address even without your consent. The legal basis for this data processing is our legitimate interest, because advertising related products and services by way of direct advertising represents a legitimate interest for us as the provider of this website. You may object to the processing of your personal data for the purpose of direct advertising at any time. We will then refrain from further processing for such purposes. You can send us your objection as described below. In addition, you can object to the sending of such newsletters at any time in the future without giving reasons by unsubscribing via the unsubscribe link at the end of each newsletter or by contacting us in any other way

Cookies, website analysis and marketing

To enable the use of certain functions, we use so-called cookies. These are short data packages that are stored on your terminal device and exchanged with other providers. Some of the cookies we use are deleted immediately after you close your browser (so-called session cookies). Other cookies remain on your end device and make it possible to recognize your browser on your next visit (persistent cookies).

You can delete all cookies stored on your end device and set the common browsers to prevent cookies from being stored.

In this case, you may have to make some settings again each time you visit this web site and accept that some functions may be impaired.

Social media presence

We maintain fan pages within various social networks and platforms with the aim of communicating with the customers, interested parties and users active there and informing them about our services there.

User data is usually processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and resulting interests of the users. These usage profiles can in turn be used, for example, to place advertisements within and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users’ computers, in which the usage behavior and the interests of the users are stored. Furthermore, data may also be stored in the usage profiles irrespective of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

The processing of the users’ personal data is based on our legitimate interests in effectively informing users and communicating with users pursuant to our legitimate interest. If users are asked by the respective providers for consent to data processing (i.e. declare their consent e.g. by ticking a check box or confirming a button), the legal basis for processing is your consent.

Further information on the processing of your personal data as well as your objection options can be found under the links of the respective provider listed below. The assertion of information and other rights of the data subjects can also be made by the providers, as only they have direct access to the users’ data and have the corresponding information. Of course, we are available to answer any queries and support you if you need help. Our Providers are:

Facebook

Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com

Instagram

Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA

Twitter

Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA

Opt-Out: https://twitter.com/personalization

TikTok

TikTok Information Technologies UK Limited, One London Wall, 6th Floor, London, England, EC2Y 5EB

Opt-Out: https://www.tiktok.com/legal/privacy-policy-eea?lang=en

Pinterest

Pinterest Inc, 651 Brannan St, San Francisco, CA 94107, USA

Opt-Out: https://policy.pinterest.com/en-gb/privacy-policy

Disclosure of personal data to third parties

Your personal data will only be passed on if there is a legal obligation to do so or to service providers and partner companies that have been carefully selected in advance and are contractually obliged to comply with the requirements of data protection law.

We pass on your personal data for the conclusion and processing of contracts for offers on our website to affiliated companies. This is particularly necessary so that you can use all our offers. If you contact a store or our customer hotline with questions, complaints or returns as well as other complaints, they will also receive access to your order data in order to be able to process your request.

For the operation and optimization of our website and our services and for the processing of contracts, various service companies work for us, e.g. for central IT services or the hosting of our website, for the payment and delivery of products or for the dispatch of newsletters, to whom we pass on the data required for the fulfillment of the task (e.g. name, address).

Some of these companies act for us by way of commissioned processing and may therefore use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible for appropriate data protection precautions at the companies we commission. We therefore agree on specific data security measures with these companies and monitor them regularly.

In contrast to order processing, in the following cases we transmit data to third parties for their own use in order to process the contract:

In the case of delivery of goods to logistics companies and the postal service provider specified when the order was placed.
In the case of payment for goods to the payment service provider specified when the order was placed.

We do not collect or store any payment transaction information such as credit card numbers or bank details during the payment process. You only provide this information directly to the respective payment service provider.

We will disclose your data to third parties or government agencies within the framework of existing data protection laws if we are legally obliged to do so, e.g. due to official or court orders, or if we are entitled to do so, e.g. because this is necessary for the prosecution of criminal offenses or for the exercise and enforcement of our rights and claims.

Your rights

Of course, you have rights with regard to the collection of your data, which we are pleased to inform you of herewith. If you would like to make use of one of the following free rights, a simple message to us will suffice. For your own protection, we reserve the right, in the case of an existing inquiry, to obtain further information necessary to confirm your identity and, if identification is not possible, to refuse to process the inquiry.

a) Right to information

You have the right to request information and/or copies of the personal data stored about you.

b) Right to rectification

You have the right to request that personal data relating to you be corrected and/or completed without delay.

c) Right to object to processing

You have the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have lodged an objection to the processing.

d) Right to deletion

You have the right to request the erasure of your personal data stored by us, unless the exercise of the right to freedom of expression and information, the processing is necessary for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims.

e) Right to information

Where you have exercised the right to rectification, erasure or restriction of processing, we will notify all recipients to whom personal data relating to you has been disclosed of such rectification or erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort.

f) Right to data portability

You have the right to have personal data that you have provided to us handed over to you or to a third party in a structured, common and machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

g) Right of objection

Insofar as your personal data are processed on the basis of legitimate interests, you have the right to object to the processing at any time.

If we process your for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

h) Right to withdraw consent

You have the right to cancel your consent to the collection of data at any time with effect for the future. The data collected until the cancellation becomes legally effective will remain unaffected. Please understand that the implementation of your cancellation may take a little time for technical reasons and that you may still receive messages from us in the meantime.

i) Right to complain to a supervisory authority

If the processing of your personal data violates data protection law or if your data protection rights have otherwise been violated in any way, you may complain to the supervisory authority.

You can also exercise your rights of rectification and deletion most quickly, easily and conveniently by logging into your customer account and directly editing or deleting your data stored there.

j) Automated decision making including profiling

You have the right not to be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly significantly affects you.

Data security

All data transmitted by you personally will be transferred using the generally accepted and secure standard SSL (Secure Socket Layer). SSL is a secure and proven standard that is also used, for example, for online banking. You can recognize a secure SSL connection, among other things, by the appended s at the http (i.e. https://…) in the address bar of your browser or by the lock symbol in the lower area of your browser.

Do Not Sell

We do not sell data to third parties. However, we might, making available, transfer, communicate electronically, consumer’s personal information by the business to a business affiliated inclusive with a third party but not for monetary but for other valuable consideration.

Economic analyzes and market research

For business reasons and in order to be able to recognize market trends, wishes of contractual partners and users, we analyze the data we have on business transactions, contracts, inquiries, etc., whereby the group of persons concerned may include contractual partners, interested parties, customers, visitors, and users of our online offer.

The analyzes are carried out for the purpose of business evaluations, marketing, and market research (e.g., to determine customer groups with different characteristics). In doing so, we may, if available, take into account the profiles of registered users together with their details, e.g., regarding services used. The analyzes serve us alone and are not disclosed externally, unless they are anonymous analyzes with summarized, i.e., anonymized values. Furthermore, we take the privacy of users into consideration and process the data for analysis purposes as pseudonymouzly as possible and, if feasible, anonymously (e.g., as summarized data).

Automated decision-making

We do not use automated decision-making or profiling.

Do Not Track

Do Not Track is a privacy preference you can set in most browsers. We support Do Not Track because we believe that you should have genuine control over how your info gets used and our Services responds to Do Not Track requests.

Accuracy

It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

Children Data

Our website is not intended for children, and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us, and we take the necessary steps to remove that information from our server.

External Links

Our website contains links to the online offers of other providers. We hereby point out that we have no influence on the content of the linked online offers and the compliance with data protection regulations by their providers.

Changes

In order to ensure that our data protection information always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that this policy has to be adapted due to new or revised offers or services.