TERMS AND CONDITIONS – GreaTech USA

www.greatechusa.com

Effective date: 7th January 2021

Last updated: 23rd January 2026

Introduction / Overview

These Terms and Conditions (the “Terms”) govern access to and use of the website operated by GreaTech USA (the “Company,” “we,” “us,” or “our”) and the purchase of consumer electronic products, including portable chargers and power banks (the “Products”), made available through this website (the “Website”).

These Terms are drafted to allocate risk fairly and transparently, reflect the nature of physical consumer electronics, particularly lithium-powered devices and establish a legally binding framework between the Company and each customer or visitor.

By accessing the Website, placing an order, registering a warranty, or otherwise engaging with the Company, you enter a binding contractual relationship governed by these Terms.

Please read these Terms carefully before using the Website or purchasing Products. If you do not agree to these Terms, you must not use the Website or place an order.

 

  1. Definitions and Interpretation

1.1 Definitions

In these Terms, unless the context otherwise requires, the following expressions shall have the meanings set out below:

  • “Account” means any user account created on the Website.
  • “Company” means GreaTech USA, a business operating from New York, United States.
  • “Order” means a request submitted by you to purchase Products from the Website.
  • “Products” means the consumer electronic goods offered for sale by the Company, including portable chargers and power banks.
  • “Terms” means these Terms and Conditions, as amended from time to time.
  • “User,” “you,” or “your” means any individual who accesses or uses the Website or purchases Products.
  • “Website” means https://www.greatechusa.com and any associated pages, features, or content.
  • “Warranty” means the Company’s limited product warranty, if any, as described on the Website or in accompanying documentation.

1.2 Interpretation

(a) Headings are for convenience only and do not affect interpretation.
(b) Words in the singular include the plural and vice versa.
(c) References to “including” shall mean “including without limitation.”
(d) Any reference to a statute includes that statute as amended or replaced from time to time.

 

  1. About GreaTech USA

2.1 Business Identity

The Website is operated by GreaTech USA, a United States–based consumer electronics brand focused on the design and sale of portable charging solutions and related products.

2.2 Contact Information

For customer support or legal notices, you may contact us at:

  • Email: support@greatechusa.com
  • Business Address: 1315 40th St, Brooklyn, NY 11218.

2.3 Scope of Operations

The Company sells Products exclusively within the United States. We do not accept or fulfill international orders unless expressly stated otherwise in writing.

 

  1. Acceptance of Terms

3.1 Binding Agreement

By accessing, browsing, or using the Website, creating an Account, registering a Warranty, joining any promotional or VIP program, or placing an Order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

3.2 Acceptance on Behalf of Others

If you use the Website or place an Order on behalf of another person or entity, you represent and warrant that you have the legal authority to bind that person or entity to these Terms.

3.3 Supplemental Policies

These Terms incorporate by reference other policies published on the Website, including but not limited to the Refund & Return Policy, Shipping & Delivery Policy, and Product Safety Disclaimer, each of which forms part of the contractual framework between you and the Company.

 

  1. Eligibility and Capacity

4.1 Age Requirement

The Website and Products are intended for use by individuals who are at least eighteen (18) years of age. By using the Website or placing an Order, you represent and warrant that you meet this requirement.

4.2 Legal Capacity

You represent that you have the legal capacity to enter into a binding contract under applicable law and that your use of the Website does not violate any applicable laws or regulations.

4.3 Prohibited Use

You must not use the Website or Products for any unlawful, fraudulent, or abusive purpose, or in any manner that could damage, disable, or impair the Company’s operations or reputation.

 

  1. Changes to the Terms

5.1 Right to Amend

The Company reserves the right to modify or update these Terms at any time, in its sole discretion, to reflect changes in business practices, legal requirements, or operational needs.

5.2 Effective Date of Changes

Any amended Terms will become effective upon posting on the Website, unless a later effective date is expressly stated.

5.3 Continued Use

Your continued use of the Website or purchase of Products after updated Terms are posted constitutes your acceptance of the revised Terms. Changes will not apply retroactively to Orders accepted prior to the effective date of the amendment.

 

  1. Website Access and Availability

6.1 No Guarantee of Availability

The Company does not guarantee that the Website will be available at all times, uninterrupted, secure, or error-free. Access may be suspended temporarily or permanently for maintenance, upgrades, or other operational reasons.

6.2 Right to Modify or Discontinue

We reserve the right, at any time and without liability, to modify, suspend, or discontinue any part of the Website, including features, content, or functionality.

6.3 Security and Integrity

You must not attempt to interfere with the proper functioning of the Website, including through hacking, introducing malware, or circumventing security measures.

 

  1. Account Registration and Security

7.1 Account Creation

Certain features of the Website may require you to create an Account. You agree to provide accurate, current, and complete information during registration and to keep such information up to date.

7.2 Responsibility for Account Activity

You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities conducted through your Account, whether authorized by you or not.

7.3 Unauthorized Use

You must notify the Company immediately if you suspect any unauthorized access to or use of your Account. The Company shall not be liable for any loss or damage arising from your failure to safeguard your credentials.

7.4 Suspension or Termination

The Company reserves the right to suspend or terminate any Account, without notice, where it reasonably believes that these Terms have been violated or that continued access poses a risk to the Company or other users.

 

  1. Product Descriptions and Availability

8.1 Product Information

The Company endeavours to describe its Products on the Website as accurately as reasonably possible. However, product descriptions, specifications, images, colours, dimensions, features, and other content are provided for general informational purposes only and may vary slightly from the delivered Product.

8.2 No Absolute Guarantee of Accuracy

To the fullest extent permitted by law, the Company does not warrant that Product descriptions or other Website content are complete, current, or error-free. Minor deviations that do not materially affect Product functionality shall not constitute a defect or breach of contract.

8.3 Availability

All Products are subject to availability. The Company reserves the right to limit quantities, discontinue Products, or modify Product specifications at any time without prior notice.

 

  1. Orders and Contract Formation

9.1 Order Placement

By submitting an Order through the Website, you make an offer to purchase the selected Products in accordance with these Terms. All Orders are subject to acceptance by the Company.

9.2 Order Acceptance

An Order shall not be deemed accepted until the Company issues an order confirmation email or dispatches the Products, whichever occurs first. The Company reserves the right to accept or reject any Order in its sole discretion.

9.3 Order Cancellation

The Company may cancel or refuse an Order at any time prior to dispatch, including due to pricing errors, suspected fraud, supply limitations, or inaccurate Order information. If payment has already been processed, any refunded amounts will be issued in accordance with the Refund & Return Policy.

 

  1. Pricing, Taxes, and Promotions

10.1 Pricing

All prices displayed on the Website are stated in United States dollars unless otherwise indicated. Prices are subject to change without notice, but changes will not affect Orders that have already been accepted.

10.2 Taxes

You are responsible for any applicable sales tax or similar charges imposed in connection with your purchase, as required by applicable law.

10.3 Promotions and Discounts

Promotional offers, discount codes, or special pricing are subject to additional terms and conditions and may be modified, suspended, or withdrawn at any time. Promotions have no cash value and may not be combined unless expressly stated.

10.4 Pricing Errors

In the event of a pricing error, the Company reserves the right to cancel affected Orders and issue a refund, even if an order confirmation has been sent.

 

  1. Payment Processing

11.1 Payment Methods

Payments for Orders must be made using the payment methods made available on the Website at the time of purchase. The Company does not accept cash, checks, or offline payments unless expressly agreed in writing.

11.2 Third-Party Processors

Payments are processed by third-party payment processors. The Company does not store or process full payment card details and is not responsible for the practices or security of such processors.

11.3 Authorization and Fraud Prevention

By placing an Order, you authorize the Company and its payment processors to charge the selected payment method. The Company reserves the right to conduct fraud screening and to cancel or suspend Orders suspected of fraudulent or unauthorized activity.

 

  1. Shipping and Delivery

12.1 Shipping Scope

The Company currently ships Products exclusivefly within the United States. International shipping is not offered unless expressly stated otherwise.

12.2 Shipping Costs

Standard shipping within the United States is provided free of charge unless otherwise specified at checkout.

12.3 Delivery Estimates

Any delivery times provided are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, supply chain disruptions, or other circumstances beyond the Company’s reasonable control.

12.4 Failure or Delay

The Company shall not be liable for delays in delivery that are not caused by its gross negligence or wilful misconduct.

 

  1. Title and Risk of Loss

13.1 Transfer of Title

Title to the Products passes to you upon shipment of the Products from the Company’s fulfillment facility, unless otherwise required by applicable law.

13.2 Risk of Loss

Risk of loss or damage to the Products transfers to you upon delivery to the carrier. You are responsible for filing any claims with the carrier for lost or damaged shipments, subject to the Company’s assistance where reasonably practicable.

 

  1. Returns, Refunds, and Exchanges

14.1 Policy Incorporation

Returns, refunds, and exchanges are governed by the Company’s Refund & Return Policy, which is incorporated into these Terms by reference and forms an integral part of the contractual relationship between you and the Company.

14.2 Conditions and Limitations

Refund eligibility, return timeframes, product condition requirements, and any exclusions are set out in the Refund & Return Policy and must be satisfied in order to qualify for a refund or exchange.

14.3 Refund Method

Approved refunds will be issued using the original payment method, unless otherwise determined by the Company in its reasonable discretion.

 

  1. Warranty and Warranty Registration

15.1 Limited Warranty

Certain Products are accompanied by a limited warranty offered by the Company. Where applicable, the warranty covers manufacturing defects in materials and workmanship under normal consumer use for a period of up to thirty-six (36) months from the original date of purchase, subject to the conditions set out in this Section and any accompanying warranty documentation.

15.2 Warranty Registration

Eligibility for warranty coverage may require timely registration of the Product through the Company’s designated warranty registration process. Failure to complete registration accurately or within the specified timeframe may result in denial of warranty claims.

15.3 Exclusions

The warranty does not cover damage or defects resulting from misuse, abuse, modification, unauthorized repairs, improper charging, exposure to liquids, excessive heat, use of incompatible accessories, normal wear and tear, or failure to follow provided instructions.

15.4 Remedies

At the Company’s discretion, the sole remedy under the warranty shall be repair, replacement, or refund of the defective Product. Replacements may be new or refurbished and shall not extend the original warranty period.

 

  1. Product Safety and Proper Use

16.1 User Responsibility

You are responsible for using the Products strictly in accordance with all instructions, safety guidelines, warnings, and applicable laws.

16.2 Battery Safety

Products containing lithium-based batteries must not be exposed to extreme temperatures, punctured, crushed, submerged in water, or charged using incompatible or damaged cables or power sources.

16.3 Prohibited Conduct

You must not disassemble, modify, or attempt to repair Products unless expressly authorized by the Company. Any such actions void applicable warranties and may create safety hazards.

16.4 Assumption of Risk

Improper use of electronic devices carries inherent risks. To the fullest extent permitted by law, you assume all risks associated with misuse or failure to comply with safety instructions.

 

  1. Disclaimer of Warranties

17.1 General Disclaimer

Except as expressly stated in writing, the Website and Products are provided on an “as is” and “as available” basis.

17.2 Implied Warranties

To the maximum extent permitted by applicable law, the Company disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

17.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the exclusions in this Section shall apply to the fullest extent permitted by law.

 

  1. Limitation of Liability

18.1 Excluded Damages

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or business interruption.

18.2 Liability Cap

To the extent liability cannot be excluded, the Company’s total aggregate liability arising out of or in connection with any Order, Product, or use of the Website shall not exceed the amount actually paid by you for the applicable Product.

18.3 Basis of the Bargain

You acknowledge that the limitations set out in this Section form an essential basis of the agreement between you and the Company.

 

  1. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, or expenses arising out of or related to your misuse of the Products, violation of these Terms, or breach of applicable law.

 

  1. Intellectual Property Rights

20.1 Ownership

All intellectual property rights in the Website, including text, graphics, logos, product designs, images, software, and branding, are owned by or licensed to the Company and are protected by applicable intellectual property laws.

20.2 Limited License

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes only.

20.3 Restrictions

You must not copy, reproduce, distribute, modify, display, sell, or exploit any Website content without the Company’s prior written consent.

 

  1. User Submissions and Feedback

21.1 Submissions

Any feedback, suggestions, reviews, or other materials you submit to the Company may be used by the Company without restriction or obligation.

21.2 License Grant

You grant the Company a perpetual, worldwide, royalty-free, and irrevocable license to use, reproduce, modify, and distribute such submissions for any lawful purpose.

21.3 Waiver of Rights

To the extent permitted by law, you waive any moral rights or similar rights in submitted content.

 

  1. Third-Party Links and Services

The Website may contain links to third-party websites or services. The Company does not control or endorse such third parties and is not responsible for their content, practices, or policies. Accessing third-party services is at your own risk.

 

  1. Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including natural disasters, acts of government, labor disputes, supply chain disruptions, carrier delays, or failures of utilities or networks.

 

  1. Governing Law and Dispute Resolution

24.1 Good Faith Negotiation

Before initiating any formal legal proceeding, the parties agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms, the Products, or the Website through good faith negotiations.

A party seeking to initiate such negotiations shall provide written notice to the other party describing the nature of the dispute. The parties shall use reasonable efforts to resolve the dispute informally within thirty (30) days from the date such notice is received, unless a shorter period is required by law or the dispute requires urgent injunctive relief.

Nothing in this Section shall prevent either party from seeking interim or injunctive relief where necessary to prevent irreparable harm.

24.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

24.3 Venue

Subject to Section 24.1, any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located within the State of New York. You irrevocably consent to the personal jurisdiction and venue of such courts.

24.4 Class Action Waiver

To the fullest extent permitted by applicable law, you agree that any dispute shall be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action.

 

  1. General Provisions

25.1 Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding their subject matter and supersede all prior agreements or understandings.

25.2 Assignment

The Company may assign its rights and obligations under these Terms without restriction. You may not assign your rights without the Company’s prior written consent.

25.3 Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

25.4 Waiver

The failure of the Company to enforce any provision shall not constitute a waiver of that provision or any other provision.

25.5 Survival

Sections relating to warranties, disclaimers, limitation of liability, indemnification, intellectual property, and governing law shall survive termination of these Terms.